This guide provides a step-by-step approach to logging in, whether you're a new user or need a refresher.
BigChange, Job Management System is secured by Auth0 which is used to manage user identities and secure access to the platform's services. By integrating Auth0, BigChange can offer its users a seamless and secure login experience, implementing Auth0's robust security features and compliance with various industry standards.
This integration can help BigChange ensure that only authorised users have access to its services, protecting sensitive data and maintaining the integrity of its platform.
Step-by-Step Login Instructions
Access the Login Page
- Open Your Web Browser: Launch your preferred web browser on your computer or mobile device.
- Navigate to the BigChange Website: Enter the URL for the BigChange Job Management System in the address bar https://www.bigchange.com/.
- Locate the Login Section: On the homepage, find the login link located at the top right corner of the page. Select it to proceed to the login page.
Enter Your Credentials
You will be presented with the following page to enter your login email address.
Next you will be presented with another login screen, this time with your email address and password already populated, associated with your BigChange account.
If this is your very first time logging into BigChange you will have to enter your passoword.
Complete Any Additional Security Steps
- Multi-Factor Authentication: You will then be prompted to enter a verification code. This code is typically sent to your registered mobile device.
- Enter the code in the provided field.
- Please refer the the article on Securing your BigChange System using Multi-factor Authentication and IP Settings for more information.
Log In
- Select the Login Button: Once you have entered your credentials and any verification code, select the "Login" button to access your account.
- Successful Login: If your credentials are correct, you will be redirected to your BigChange dashboard where you can begin managing your jobs and tasks.
Troubleshooting Login Issues
Forgotten Password
- If you cannot remember your password, select the "Forgot Password?" link on the login page.
- Follow the instructions to reset your password using your registered email address.
- Check your mailbox for the Reset your password email with a link to create a new password.
- Follow the link to a 'Change Your Password' page.
- Once you have entered a new password in twice you will be presented with a 'Password Changed' screen and a link back to the login page.
Contact Support
If you continue to experience issues logging into the BigChange Job Management System, please contact our support team for assistance.
Conclusion
This guide aims to assist you in logging into the BigChange Job Management System smoothly. Should you face any challenges, our support team is ready to help.
Comments
0 comments
Please sign in to leave a comment.