Understanding Compatibility Requirements
- To ensure optimal performance and functionality, it is crucial to use the supported versions of BigChange software and third-party tools.
- Staying updated with the recommended versions prevents compatibility issues and enhances user experience.
BigChange are unable to provide Support to anyone using lower that the minimum supported versions.
Third-Party Software Compatibility
| Third-party product compatible | Minimum version supported | Recommended version |
| Copilot | 9 | 10 |
| Android | All supported versions | Latest |
| iOS | All supported versions | Latest |
| TLS |
1.2 |
Latest |
| Chrome (Desktop) | All supported versions | Latest |
| Edge (Desktop) | All supported versions | Latest |
| Firefox (Desktop) | All supported versions | Latest |
| Safari (Desktop) | All supported versions | Latest |
| Adobe PDF viewer | 17.011.30143.4665 | Latest |
| Microsoft Outlook | Exchange Online 2016 (or later). Office 2019 (or later including Office 365) for Windows. Office 2016 (or later including Office 365 for Mac) | Latest |
| Microsoft Word | Office 2019 and Office 365 (updated to at least March 2017) for Windows and Mac. Office Online. | Latest |
| Sage 50 | v26 | v30 |
| Xero | N/A | All versions |
BigChange Software
| Product Compatible Versions | Minimum version supported | Recommended version |
| JobWatch Android App | 5.24.0 | Latest |
| JobWatch iOS App | 6.19 | Latest |
| JobWatch Sage 50 Integration | v26 |
v30 |
| Microsoft Outlook Add-in | 1.0.0.12 | 1.0.0.13 |
| Microsoft Word Add-in | 1.0.0.5 | 1.0.0.7 |
Conclusion
Ensuring that you are using the minimum supported versions of BigChange software and third-party tools is essential for optimal performance and compatibility. Regularly updating to the recommended versions will enhance your experience and ensure you receive full support from BigChange. Stay updated to avoid any potential issues and enjoy the full functionality of your software.
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