Managing field service operations can be complex, and finding the right solution for your specific use case can be challenging. BigChange is here to help guide you through the process and provide you with the information you need to make an informed decision.
Our comprehensive suite of reports and business intelligence dashboards are designed to assist you in gaining valuable insights from your data to make informed decisions. Our standard reports provide you with a clear overview of your field service operations, while our business intelligence dashboards offer in-depth analysis and visualisation of your data. You can also download data from reports and dashboards for further data analysis.
Reports
Overview of Standard Reports
- Standard reports offer a clear overview of your field service operations.
- These reports are designed to provide you with essential metrics and KPIs.
- You can easily access and review these reports within BigChange.
Customising Reports
- Customise reports to focus on specific data points relevant to your business.
- Filter and sort data to gain more precise insights.
- Export reports for further analysis or sharing with stakeholders.
For more information about BigChange Reporting, see article Reports – BigChange
Business Intelligence Dashboards
In-Depth Analysis and Visualisation
- Business intelligence dashboards provide a deeper analysis of your data.
- Visualise data through charts, graphs, and other visual tools.
- Dashboards are interactive, allowing you to drill down into specific data points.
Creating Custom Dashboards
- Create custom dashboards tailored to your business needs.
- Combine multiple data sources for a comprehensive view.
- Share dashboards with team members for collaborative analysis.
For more information about Business Intelligence Dashboards, see article Business Intelligence Dashboards – BigChange
Data Extraction for Analytics
Export Blueprints
If you prefer to extract data from our system to create your own customised insights or utilise it for other analytical purposes, we have the ideal solution for you.
- Define columns required and specific information you want to include in each column.
- Export data for further analysis or reporting.
- Use Export Blueprints to streamline the data extraction process.
For more information about Business Intelligence Dashboards, see article Business Intelligence Dashboards – BigChange
Data as a Service (DaaS)
DaaS provides access to wide data sets and is your gateway to seamless data extraction. Using DaaS, you can access a treasure trove of analytical data directly from BigChange and further combine it with data from other sources for a comprehensive insight into your business.
- Access extensive data sets for in-depth analysis.
- Combine data from BigChange with other sources.
- Seamlessly extract data for comprehensive insights.
For more information about Data as a Service (DaaS), see article Data as a Service (DaaS) – BigChange
Data Integrations
Streamline Your Processes with Data Integrations
Your business can enjoy the benefits of automatically sharing data between your different systems. The ability to set up integrations empowers you to streamline your processes, eliminate manual data entry, and improve the overall efficiency of your business.
REST APIs (New Method)
BigChange has an optional feature that gives you the capability to set up seamless and secure integrations between BigChange and your other IT tools.
- Connect BigChange with your existing systems using robust REST APIs.
- Ensure smooth data flow and real-time updates.
- REST API will replace our existing Webservices offering.
Webservices (Legacy Method)
- Legacy method for integrating BigChange with other systems.
- Consider transitioning to REST APIs for enhanced capabilities.
For more information about APIs, web services and integrations, see our support section, Integrations – BigChange
Conclusion
BigChange offers a comprehensive suite of tools to help you gain valuable insights from your data, streamline your processes, and improve the overall efficiency of your business. Whether you are using our standard reports, business intelligence dashboards, or data extraction tools, you can make informed decisions based on accurate and timely data. Explore our REST APIs for seamless integrations and take your field service operations to the next level.
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