Accessing the BigChange App with a Serial Key and Driver ID

This article provides a step-by-step guide to accessing the BigChange app for the first time. By following these instructions, you will be able to seamlessly integrate the app with your company's BigChange system, ensuring you have access to all the features you need.

Serial Keys

The first time you open the app, you will need to enter a serial key to tie the app to your company instance of BigChange. Contact your System Administrator for the serial key.

Finding the Serial Key

Your System Administrator can find this information by following these steps:

Select the profile icon from the top menu, followed by "Admin Settings"
Select "Account" from the side menu and then "App Serial Keys".

Each app user must be given their own key, and it must be typed in full, including the dash. Once entered, you will then be prompted to enter your driver ID.

For more information about serial keys, see the article Managing App Serial Keys – BigChange.

Driver ID

This ID will be supplied to you by your System Administrator.

Finding the Driver ID

Your System Administrator can find this information by following these steps:

Select the profile icon from the top menu, followed by "Admin Settings"
Select "Resources" from the side menu and then "Add - Edit".
Choose the relevant Resource from the list, and then select "Edit".
You will see the driver ID in the code field.

Driver ID Requirements

This code must be at least a four-digit pin, with an asterisk.
You can change this at any time, providing it does not contain consecutive or repeating numbers.

For more information about the Driver ID, see the article Adding your Resources – BigChange.

After entering your driver ID in the app, you will be prompted to select your vehicle.

Vehicle Selection

You may have a fixed vehicle, in which case you will be logged into the app without this step.
If you select no vehicle, because you are a passenger for example, or are not using a vehicle, you will be unable to access the stock and equipment feature of the app.

The first-time logging into the app can take several minutes, as it synchronises the settings to those that have been created on your BigChange system. You will notice a Blue bar, indicating that the app is synchronising. Please leave your device idle until this completes.

Conclusion

By following these steps, you can successfully download and setup the BigChange app. If you encounter any issues, please contact your System Administrator for further assistance.