Understanding the difference Between Job Types and Job Categories

Understanding the distinction between job types and job categories is crucial for effectively managing your workflow in BigChange. Both features serve unique purposes and offer different benefits. This article will clarify the differences between job types and job categories, helping you utilise them more effectively.

Purpose of Job Types

Job types refer to the specific nature or kind of work that your business performs. They describe the actual jobs or services that need to be completed.

Detailed Description. Job types provide a detailed description of the work to be done, such as "Boiler Installation," "Electrical Repair," or "Annual Service."
Resource Allocation. Job types help in assigning the right resources with the appropriate skills and qualifications to the job.
Workflow Management. Job types are used to define the workflow, including the necessary steps, tools, and skills required to complete the job.

Examples of Job Types:

  • Boiler Installation
  • Electrical Repair
  • Annual Service
  • Plumbing Maintenance

Purpose of Job Categories

Job categories are a classification system used to group similar types of jobs together. They act as a holding bay for unscheduled jobs, allowing for better organisation and quick identification.

  • Organising Jobs. Job categories help in grouping jobs that share common characteristics, making it easier to manage and prioritise tasks.
  • Temporary Storage. Job categories serve as a temporary storage area for unscheduled jobs.
  • Quick Identification. Job categories allow for quick identification of jobs and their urgency, facilitating efficient scheduling.

Examples of Job Categories:

  • Installations
  • Repairs
  • Maintenance
  • Service Calls

Key Differences between Job Types and Job Categories


  • Job Types. Focus on the specific nature of the work to be done.
  • Job Categories. Focus on grouping similar jobs for better organisation and scheduling.


  • Job Types. Used to define the workflow, allocate resources, and describe the tasks in detail.
  • Job Categories. Used to organise jobs into groups, making it easier to manage and prioritise unscheduled tasks.


  • Job Types. Typically fixed and specific to the nature of the work.
  • Job Categories. More flexible and can be customised to suit various business needs, such as grouping by department, urgency, or client.


Job types and job categories in BigChange serve distinct but complementary roles. Job types describe the specific nature of the work, while job categories help organise and manage these jobs more efficiently. By understanding and utilising both features, you can streamline your workflow and improve resource allocation.

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