Effectively managing financial settings for job types in BigChange is crucial for optimising job margins and ensuring accurate billing. This guide will provide detailed instructions on setting rates, invoice items, predefined invoice items, and sales opportunities for job types, allowing you to tailor financial configurations to meet your business needs.
Setting Financial Information for Job Types
For each job type, you can configure specific financial details that will be automatically applied. This allows you to set different rates based on the job's timing. The actual costs on a job are based on the information setup in resources and vehicles.
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For instance, you can establish multiple rates, such as:
- - Rate 1 for regular office hours.
- - Rate 2 for weekends.
- - Rate 3 for overnight call-outs
Job type rates allows you to add fincail costs to the job automatically based on the times/rates setup.
Rates Configuration
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Override Contact’s Set Rates: This feature allows you to override specific rates set for individual clients. It is particularly useful for applying a standard charge, such as a call-out fee, across all clients, regardless of any previously agreed rates.
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Period: Define the time period during which specific rates apply. For example, you might set a standard rate for working hours (9am-5pm, Monday to Friday) and a different rate for out-of-hours work. Select the appropriate days and times from the dropdown list.
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Fixed Price: Set a fixed rate for certain services, such as a call-out charge, ensuring consistent billing for these services.
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Driving Hourly Rate: Input the hourly rate for driving time. This rate can vary depending on whether you select planned or actual durations, allowing for flexibility in billing.
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Rate per Mile: Establish a cost per mile driven during a job. Choose between estimated (planned) distances or actual distances travelled, including any diversions.
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Driving from a Fixed Location: Decide whether to calculate driving distance from a fixed starting location, such as your Head Office, or from the point the resource begins driving to the job.
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Drive Time Rounding: Choose how to round driving time, typically in 15-minute increments. This is often rounded up to ensure fair compensation for travel time.
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Driving Multiplier: Adjust the final travel cost by multiplying it by a specific number. For example, a multiplier of 1 applies the standard rate, while 2 would charge for both to and from travel.
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Working Hourly Rate, First Hour: Set a rate for the first hour of work, which may differ from subsequent hours. For instance, the first hour might be charged at £25, with £10 per hour thereafter.
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Working Hourly Rate, After 1st Hour: Define the rate for hours following the first, allowing for tiered billing structures.
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Working Hourly Rate Over Planned Duration: Set a rate for work that exceeds the planned job duration, ensuring compensation for extended work periods.
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Hourly Rate Rounding (minutes): Choose rounding increments for hourly rates, such as rounding up to the nearest hour or quarter-hour.
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Multiply by the Number of Resources: Multiply the hourly rate by the number of resources involved in a job. For example, if the standard rate is £10 and four resources are used, the total would be £40.
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Show Working Rate Even if Amount is 0: Display hourly rates even if no hours are worked, useful for scenarios where driving time is not added.
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Durations Used: Select between Planned or Actual durations for rate calculations. Planned durations charge the quoted rate regardless of actual time taken, while Actual durations charge based on time worked.
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VAT Code: Assign VAT codes to jobs, which are set in Financial Settings. Navigate to: [Top menu] Account settings (icon) > Settings > [side menu] > Financial > VAT codes
Rates Across Multiple Time Periods
- BigChange can calculate costs for jobs that span multiple rate periods, ensuring accurate billing for complex schedules.
- Begin by setting rates for the relevant job type in the back office.
- Navigate to: [Top menu] Account settings (icon) > Settings > [side menu] Schedule > Job Types > Select a Job Type > [tab] Financial > [tab] Rates > [icon] Add
Tailoring an Individual Contact's Financial Configuration
To customise a contact's rate configuration for specific job types, accommodating unique client agreements.
- Navigate to: CRM > [side menu] Contacts > select contact > [tab] Financial > [icon] Add discount
- Use '-' before a number to indicate a discount. For example, a Boiler Installation for Royal Bathrooms between 8.00-10.00 might cross two rate periods, Rate A and Rate B, with the job rate calculated accordingly.
For a detailed look at Rates and Rating Tables, please read the separate article.
Invoicing Configuration
On the job type setup window, select the Invoicing tab and 'Add' to include predefined invoicing items, streamlining the billing process.
- Predefined items are automatically added to the job financial tab when a job is created.
Using Sales Opportunities Line Items Against Jobs
Configure the relationship between Sales Opportunities' line items and the jobs they convert into, ensuring seamless integration.
- Navigate to: [Top menu] Account settings (icon) > Settings > [Quick Links] General account Settings > [Section] Schedule.
Conclusion
By configuring financial settings for job types in BigChange, you gain precise control over job margins and customer-specific rates. This guide provides the necessary steps to set rates, invoice items, and sales opportunities, ensuring accurate financial management. For further details, refer to the separate article on Rates and Rating Tables.
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