Understanding Job Status and Progress on the Booking Site

This article provides a comprehensive guide on how to monitor job status and progress on the BigChange Booking Site.

Understanding Job Status Icons

On the Booking Site, different icons represent the status of jobs. For instance, jobs with a started (alarm clock) icon are on-going. When you open such a job, a Map icon appears. If live tracking is enabled, selecting this Map icon will show the exact location of your resource en route to the job.

Jobs with a tick in the status column, represent completed jobs.

Tracking Job Progress

To track the progress of a job (4), select the Job. Provided you have the necessary permissions, this action will open the job card and job progress page.

The job progress section will update live as things change, although you may need to refresh your screen to see the update.

Accessing Job Cards and Attachments

Selecting the Job Card (1) will download a PDF of the Job Card.

Please note, that this will not show your Worksheets as standard on the Booking Site. If you need help with amending your Booking Card Job Cards to show Worksheets, please contact the Support Team at BigChange.

Selecting the individual files listed in the Attachments (2) section will allow you to view any attachments added to the Job.

Viewing Financial Documents Related to Jobs

To view any financial documents raised against the job. select the individual documents listed under the Financial section.

Conclusion

Understanding job status and progress on the BigChange Booking Site is crucial for effective job management. By familiarising yourself with the job status icons, tracking job progress, accessing job cards and attachments, and viewing related financial documents, you can ensure timely and efficient completion of tasks related to Jobs.