Configuring and Monitoring Driver Behaviour

  • Updated

Understanding and managing driver behaviour is crucial in maintaining safety standards, reducing fuel consumption and improving overall operational efficiency.


Understanding Key Performance Indicators (KPIs)

BigChange uses several key performance indicators (KPIs) to assess driver behaviour, including vehicle idling, speed limit adherence and harsh driving events. Each KPI is colour-coded to indicate performance: green for good, amber for moderate, and red for poor.




Adjusting KPI Criteria and Importance

You can customise the criteria for each KPI according to your specific needs. For instance, you could set a green rating for vehicle idling to less than 2% of overall driving time, and a red rating for more than 15% idling. The importance of each KPI can also be adjusted to create a unique scorecard for each driver.

  • By way of example, (using the figures set in the example image), if a vehicle idling is less than 2% of overall driving time (engine on to engine off) then the driver achieves a Green rating.


In between 2% and 15% the driver achieves an Amber rating, and over 15%, a Red rating.

If the driver exceeds the speed limit zero times per 100 miles of driving, they achieve a green rating. Between 0 and 19 occurrences per 100 miles of driving achieves an Amber rating and greater than 19, a Red rating. Some other key features of our Drive Behaviour traffic light scorecard:

  •  You can manipulate the relative importance of each indicator (see ‘Importance’ bar) to give a scorecard
  • The scorecard can give each driver a group ranking relative to their peers
  • The KPIs and coloured rating are shown on the driver App in a simple and effective format

You can manually amend the desired score for each KPI and see the effect which your alterations have by looking at the simulator table shown beneath it. When you are happy with your amendments, click to Save.


 In the above example, to get a perfect score for ‘Over-speeding’ there can be no occurrences every 100 miles driven. However, having 19 occurrences or more within the same difference will result in a score of 0/10.

For customers who use device-based tracking, rather than hardwire tracking, only speeding events will be logged; for all other criteria, a perfect score will be given by default.


Driver Behaviour Report

The Driver Behaviour Report provides a comprehensive overview of each driver's performance based on the set KPIs. It includes information such as total miles driven, MPG, CO2 emissions and overall driver score. You can set targets for each driver or apply a universal target for all drivers.

The driver behaviour report can be found by navigating to: [Top menu] Reports → [section] TrackingDriver Behaviour Report



Detailed Report Analysis

Selecting a specific resource in the report provides detailed information on every incident of poor driver behaviour within a selected time frame. This includes speeding, harsh cornering, harsh braking and acceleration, and idling. Each incident is marked with the vehicle driven, exact date and time, incident type, speed limit and actual speed, and location of the incident.


Example Report

The Driver Behaviour report provides both Summary and Detailed information by Resource.

The Driver scoring can be by ‘Score out of 10’ (as defined by your parameters and shown in the example screenshot below), ‘Averages’ or actual number of ‘Occurrences’ (choose which you want to view using the options on the left-hand side (‘Display’ side menu -> ‘Data to display’)).

Resources-22.png By selecting a specific Resource on the report, you can choose to view ‘Detail’.


This will take you to a report of every incident of poor driver behaviour within the time frame selected for the report.

Detail includes:

  • Speeding
  • Harsh cornering
  • Harsh braking and acceleration
  • Idling


The example list shows:

  • The vehicle being driven
  • Exact Date and Time
  • What the incident was
  • The Speed limit of the road they were on and the speed they were travelling
  • Location of the incident

By then clicking on the incident, the exact location of the incident is shown on a map. This is zoomable and can be viewed on Street mapping, Satellite mapping or Street View.



Visual Journey Tracking

BigChange also allows you to visually track each driver's journey on a map. This feature shows a 'snail trail' of the driver's route, with blue markings indicating good driving behaviour and red markings indicating incidents of poor driving behaviour.


Journey tracking

Navigate to [Top menu] Map → right-click on vehicle/resource to track → “Show journey” → right-click on ‘snail trail’ point on map.

For a visual map view of a driver’s behaviour, you can view individual journeys on the map:

  1. From the map, choose from the left-hand side menu which resource/vehicle you wish to view on the map.
  1. Right-click on the icon on the map and select ‘Show journey’; their most recent journey will then be shown with a ‘snail trail’ on the map.
  • Blue markings indicate ‘good’ driving behaviour
  • Red markings represent a bad driving incident (for example, harsh acceleration, as shown in the screenshot example)
  1. You can also right-click on the individual snail trail marking for full details of the driving incident, including: time, speed, distance from start, type of bad driving and address.




BigChange provides a comprehensive set of tools to help you monitor and optimise driver behaviour. By understanding and adjusting KPIs, reading and analysing driver behaviour reports, and visually tracking journeys, you can improve safety, reduce costs and enhance operational efficiency.


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