Tracking Options

  • Updated

This article provides a guide on how to set up and manage tracking options in BigChange. Understanding these features is crucial for effective resource and vehicle management.

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Displaying Resources on the Map

To display a Resource on the Map, it must be designated as 'Tracked' during setup in the back office. Administrators can do this by navigating to

  • [Top Menu] Profile (Icon) → Admin setting → [Side menu] Resources → Add - edit → select Resource → Edit → Tracking settings.

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  Please note that 'Tracking' in this context means that Resources can be viewed on the Map view and not that they have been set up for Resource/Device tracking. To enable a resource to be tracked through their device, please contact BigChange Support.  
     

 

If you have set up Resource tracking from a device, you can also enable 'Can set themselves as passenger’. This means that the Resource can use the passenger setting on their device when not driving themselves and the journey will not be included in their driving scores.

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Displaying A Vehicle On The Map

To display a Vehicle on the Map, it must be designated as 'Tracked' during setup in the back office. To check which vehicles are tracked/make changes, an Administrator should:

  • [Top Menu] Profile (Icon) → Admin setting → [Side menu] Vehicles → Add - edit.

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You will be able to see the tracking status of all vehicles and then you can edit them or add a tracking device by navigating:

  • [Select Vehicle] → Edit → Tracking settings.

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It is recommended that strict caution is used before changing details of a tracking device fitted within a vehicle, since mistaken attribution will result in vehicles displaying incorrect locations.

If you are unsure as to whether a tracker has been fitted to a vehicle, or have any questions, please do call BigChange Support for assistance before proceeding.

 

Conclusion

Setting up and managing tracking options in BigChange is a straightforward process that can greatly enhance resource and vehicle management. If you have any questions or need further assistance, don't hesitate to contact BigChange Support.