Features and Benefits of the BlueSnap and BigChange Partnership
Supported Payment Methods
BigChange Pay supports a variety of payment methods to cater to diverse customer preferences:
- Credit Cards: Visa, MasterCard, Discover, American Express
- Debit Cards
Coming Soon:
- Mobile Wallets: ApplePay, Google Pay, PayPal
- ACH, SEPA, local bank transfers
Stored Credential Transactions
- Vaulted Shopper: Visa, MasterCard, American Express
Integrated Functionality
BigChange Pay comes with prebuilt features to enhance payment processing:
- Chargeback Management
- Fraud Detection
- Detailed Reporting
Getting Started
Creating an Account
To begin using BigChange Pay, you must first create an account with BlueSnap:
- Navigate to: [Top menu] Account settings.
- Settings.
- [Side menu] Financial.
- Online payments.
- Select "Sign up to BigChange Pay."
- You will be redirected to a new page to create an account. Select "Start application."
- Your application will be reviewed by BlueSnap. Check the status by returning to the Online payments page.
Using BigChange Pay
Adding your BlueSnap Account to the BigChange System
To integrate your BlueSnap account with BigChange:
- Navigate to: [Top menu] Account settings (icon)
- Settings
- [side menu] Finance
- Online payment.
- Enter your BlueSnap credentials in the appropriate fields.
The BlueSnap URL for a SandBox account is https://sandbox.bluesnap.com/services/2/ when you change to a BlueSnap Live account, you need to change this setting to https://ws.bluesnap.com/services/2/ ‘.
BlueSnap auth is your BlueSnap API credentials Username, followed by a colon and your BlueSnap API password, eg API_16263644994081046305379:BigChange1
Sample API Credentials
Sending a Payment Link
Once your accounts are set up, you can generate payment links for customers:
- Open your customer's contact in your CRM and select the Financial tab.
- From the list view, select the invoice for payment and select "Edit."
- Select the Payments tab and choose the "Online payment" icon.
- A popup will appear with three options. Select "Online payment link."
- A confirmation popup will notify you that a link has been created and copied to your clipboard.
Using a Template
If desired, this link can be used in conjunction with a template so that this can immediately be sent out to the customer.
Simply create the template, select the:
- (1) select this link text and use the (2) link icon to paste in the link from the clipboard into the (3) To what URL should this link go? field, before pressing (4) Insert Link.
Once saved, don't forget to reopen your template and add usages...
and to select your template from the dropdown menu when issuing the invoice:
Payment by the Customer
Once you have sent your payment request, the customer will then receive it, including a hyperlink, as in the example email below:
When the customer clicks on the link, they will be taken to your Booking Site where they can add their payment details before clicking on the Pay now button.
Sample Booking Site form
A printable receipt will now be displayed:
Sample receipt
Pre-authorised Payments
A Pre-authorisation is the temporary ringfencing of a specific amount of the available balance on a credit or debit card. The pre-authorisation is not a charge and no funds will be debited from the account until the transaction is completed. To set this up, follow steps 1-3 in the Sending a Payment link section above. On step 4, select Pre-authorise
A popup will now open with the Gross amount and VAT fields prepopulated with information from the invoice. Complete the other fields and click the Save icon.
PleaseNote: if you tick the checkbox in the Save this card for future use field, you will then have the option to save it for a specific Person at the Contact, either selecting from the dropdown menu or by using the + icon to add someone new.
This will ensure that the sum shown is held in reserve by the bank and deducted from the available spending balance available to the account holder.
This will now show in the list view on the Payments tab:
When you are ready to collect the money, click on the Pre-authorised payment and a new popup will open, Collect, with the amount pre-populated, although it can be amended.
Click to Save.
Pre Authorisation will only reserve the amount for a fixed time and varies
between 7 days - 1 month, depending on the Card supplier.
Take a Payment
To take a payment, follow steps 1-3 in the Sending a Payment link section above. In step 4, select Take a payment
and complete the rest of the form where the New credit card option is selected. PleaseNote: As with the Pre-authorisation option, if you tick the checkbox in the Save this card for future use field, you will then have the option to save it for a specific Person at the Contact, either selecting from the dropdown menu or by using the + icon to add someone new.
It is important to note that the full details are not saved in BigChange, they are stored on the Financial servers of BlueSnap.
Where the Saved credit card option is selected, choose the desired option from the dropdown menu:
Note that for security reasons, only the last 4 digits of the credit card number are displayed and the Security Code needs to be manually input each time the card is used.
Finally, click on the Save icon to take the payment.
Conclusion
BigChange Pay, in partnership with BlueSnap, offers a seamless and efficient payment solution for businesses. By following the setup and usage instructions, you can enhance your payment collection process and improve cash flow. For further assistance, refer to the video guide below.
Video
BigChange Pay and BlueSnap
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