Viewing Driver Behaviour on the BigChange App

  • Updated

Driver behaviour is a critical aspect of fleet management, and BigChange provides a comprehensive system to monitor and evaluate it. This article will guide you through understanding how driver behaviour is tracked, scored, and displayed within the BigChange App.

Accessing Driver Behaviour Data on the App

Driver behaviour is determined by the admins settings in BigChange, which include a driver’s adherence to pre-set tolerances, such as speed limits, harsh braking, and cornering. These statistics are then calculated to give the driver a score out of 10, which indicates their Driver Score.

The Driver Behaviour can be found from the Dashboard.


Dashboard Overview

On the BigChange dashboard, a summary of your driver behaviour is displayed as an icon and a score out of 10.

Icons and their meanings:

  • Green Thumbs Up: Driver score of 7 or above
  • Yellow Warning: Driver score of 5 to 6.9
  • Red Thumbs Down: Driver score below 5

Driver Behaviour Summary

You can access a more detailed summary by selecting the summary at the bottom left of the dashboard or the Driver Behaviour Button on the upper right.

By default, the Driver Behaviour screen shows Today’s score. You can view different periods by pressing the Previous Period button:

  • Yesterday
  • Last 7 Days
  • Last 30 Days
  • Last 2 Months


Understanding the Driver Behaviour Screen

Score and Icon Display

  1. The score and icon displayed on the summary page represent your overall driver behaviour.
  2.  Group Average: Shows the average Driver Behaviour Score of the group you belong to (e.g., engineers, back office, managers).
  3. Ranking: Displays your ranking within your group and the number of users in the group.
  4. Total Distance: Indicates the number of miles travelled during the selected period.


Additional Information

  1. A bar graph provides a week-by-week representation of your score.

Specific breakdowns of elements contributing to your overall Driver Behaviour Score are displayed below the graph.


Breakdown of Driver Behaviour Elements


  • Score based on instances of exceeding the speed limit per 100 miles.
  • Controlled by the back office in terms of percentage over the speed limit and number of instances.


  • Score based on the percentage of your journey spent stationary with the engine running.
  • PTO units (e.g., tippers, gritters) do not count against the Idling score.


  • Score based on instances of harsh braking per 100 miles.


  • Score based on instances of harsh acceleration per 100 miles.


  • Score based on instances of harsh cornering per 100 miles.


  • For some vehicles, this score is based on instances of over-revving per 100 miles.


  • If an element is not tracked, it will display as N/A.

Factors Affecting Driver Behaviour Scores

  • The number of miles driven can impact your score. The score is calculated using the number of instances per 100 miles, so short journeys may reduce your score more significantly.
  • The type of tracker in your vehicle and whether your device is tracked will affect the number of elements monitored. For example, if you do not have a tracker in your vehicle, and you are just using device tracking, you will only have Over Speeding tracked. Certain trackers, like the one used in the vehicle in the screen shots, will not measure RPM.

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