How to Share a Job via the Network

The BigChange Collaboration Network is designed to facilitate seamless cooperation between businesses, allowing a 'Job Originator' to assign tasks to a 'Job Contractor' (sub contractor). This system ensures that all job details, documentation, updates, controls, and alerts are efficiently managed, enhancing the customer experience.

Job Originator

Creating and Assigning a Job

Step 1: Originator Creates a Job

1. Begin by creating a new job as usual, but assign it to a 'Job Contractor' instead of a resource.
2. Select a Contractors Job Type from the drop down list.
3. Fill in the necessary fields such as:
   • Job Type (originators).
   • Worksheets as required.
   • Job Details.
4. Assign any constraints.
5. Attach documents, such as a purchase order (if required). Ensure the Job Contractor/Originator visibility box is ticked.

Job Contractor

Receiving and Scheduling the Job

Step 2: Job Contractor Receives and Schedules the Job

• Set up an alert to notify you of new jobs received through the network.

• Upon notification, the Job Contractor can view job details, constraints, and attached documents.
• Schedule the job to one of your resources.
• Both the Job Originator and Job Contractor receive notifications when the job is started and completed.

Step 3: The Resource

• The resource receives the job on their device, complete with details, stock, equipment, and navigation if needed.
• On the device, the resource will:
  • Accept the job
  • Drive to the location
  • Start and finish the job
  • Complete any required worksheets
• Both the Job Contractor and Job Originator can access photographs, worksheets, attachments, and the job card.

Tracking and Invoicing

• The Job Originator, Job Contractor, and, if configured, the customer can track the resource's job completion in real-time, including any alerts.
• The Job Contractor can invoice the Job Originator for the completed job, and the Job Originator can seamlessly invoice their customer.

Benefits of the BigChange Collaboration Network

• Expand services and geographical reach, enabling larger, national contracts.
• Bridge skills gaps without the expense of recruiting additional employees.
• Develop new business partnerships while maintaining excellent service levels for customers.