Understanding User Events Logging and Restoration in BigChange

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This article provides a guide on how to use the User Events Logging feature in BigChange. This feature is crucial for monitoring user login activities and restoring accidentally deleted web users.

 

Accessing User Events Logging

To access User Events Logging, navigate to: [Top menu] Profile (icon) → Admin Settings. Then, on the left-hand side menu, select Account and then User events.

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Viewing User Events Data

Upon accessing User Events, a popup menu will appear, showing data for the current day by default. To view data for a specific period, fill in the (1) start date and (2) end date fields from the calendar.

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You can also select (3) user, (4) action, and (5) entity from the drop-down menus to filter the data.

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You will now have a table of data showing the results. An example can be seen below:

 

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Searching by Reference

The User Events feature also allows you to search by a Reference by using the filters enter a reference within the Search box.

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Restoring Web Users

In case a web user has been accidentally deleted, they can be restored through User Events. Navigate to: [Top menu] Profile (icon) → Admin Settings → [side menu] → Account settings → User events.

Select the event, followed by the Restore icon, and save.

 

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Exporting data to excel

By selecting the Export icon, BigChange will automatically generate an Excel containing the user data. This document will not be downloaded directly. Instead, it will be sent to your registered email address. This ensures the security of your data and allows you to access the exported data from anywhere.

Please check your email inbox after initiating the export. If you don't see the email, check your spam or junk folders. If you still can't find it, ensure that your registered email address is correct and that your email inbox has sufficient space.

 

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Conclusion

Understanding how to use the User Events Logging feature in BigChange is essential for monitoring user activities and restoring deleted users. By following the steps outlined in this article, you can effectively utilise this feature to enhance your user management capabilities.